FAQ
Yes. A 7 day free trial is available on the monthly Triathlon Swim Club program. The trial gives you time to explore the workouts, coaching, and structure before committing.
Free trials are not available on one-time purchase competition programs.
New members can access free 1:1 coaching video calls, with weekly spots limited to keep coaching quality high:
- Monthly Triathlon Swim Club: 1 x 1:1 coaching call, limited to 10 new members per week
- Competition Programs: 2 x 30-minute coaching calls, limited to 5 new members per week
Calls are offered on a first come, first served basis. Once you join, you’ll get instructions on how to book your call.
Joining the community is simple:
- Go to the Programs page
- Choose and purchase the program that fits your goals
- Download and log in to the FITR - Client App to access your workouts
Once you're in the App, your program will be waiting for you!
- Log onto FITR via a web browser
- Head to the drop-down profile menu and select ‘Billing’
- Select 'My Purchases’
Use the action menu to the right of each program to see the available options which, depending on the program's current status, will include:
- Cancel Subscription
- Resume Subscription
- Reschedule
Follow these simple steps:
- Log into FITR on your web browser.
- Click your profile picture in the top right.
- Head to 'Billing'
- Head to the payment methods tab
You'll see the options to add new cards and make changes to cards already linked to your account.
First, check the FITR Help Guides. If your issue persists, message me through the app or the Contact page and I’ll help get it resolved.
All programs include direct 1-on-1 access to Coach Ziggy through the FITR in-app chat. You can message him just like texting, and he can share videos, notes, and resources right in the thread.
Absolutely. Every cycle and session is built with purpose—whether it's pacing, heart rate targets, or recovery. You'll also find embedded demo videos and written notes specifying effort levels and the goals of the day.
Competition Programs are designed for athletes prepping for a race or meet. They include a taper plan, race-day tips, and extras like warm-up protocols. These are time-bound, performance-focused plans.
Monthly Programs are ideal for year-round training—even if you don’t have a race on the calendar. You’ll get structured workouts every week with technique focus, variety, and progression built in. They're perfect for staying consistent between competitions, building a strong foundation, and avoiding burnout.
Whether you're racing or not, Monthly Programs help you train with intent—and be ready when the next opportunity comes.
Yes. The plans are built in four 4-week phases. If you're short on time, adjust by either shortening the first phase (if you've been training) or evenly trimming all phases. Still unsure? Message me and I’ll help adjust your plan.
All programs come with three ability tracks—Beginner, Intermediate, and Advanced— so you can train at your level each day. It’s like a custom program without the custom price tag.
All programs give you access to all three tracks. When choosing your track for the day, don’t choose the track you can just “survive”—choose the one that lets you thrive. Here’s a guide:
Advanced: Main sets follow a 1:30 per 100-yard interval. Athletes should be able to complete 10×100s on a 1:30 interval and hold under 1:20 per 100. This group typically includes former collegiate swimmers.
Intermediate: Main sets follow a 2:00 per 100-yard interval. Athletes should be able to complete 7×100s on a 2:00 interval and hold under 1:50 per 100. This group typically includes former high school swimmers and experienced Masters swimmers or triathletes.
Beginner: Main sets follow a 3:00 per 100-yard interval. Athletes should be able to complete 5×100s on a 3:00 interval and hold under 2:50 per 100. This group is ideal for athletes who began swimming as adults.
Absolutely. Every program includes three ability tracks, so you can start where you are and progress at your own pace—no need to buy a new plan as you improve. Whether you're a beginner or just getting back in the pool, the structure is built to meet you where you’re at and grow with you.
